Modern NLP powers search, routing and understanding across emails, chats and documents. We tailor pipelines for entity extraction, classification and summarisation so teams can find answers and act faster. The focus is on precision and recall where it matters most to your process.
We fine-tune multilingual transformers such as BERT, XLM-R and mT5 so your systems perform across English, German, French and Italian. Careful tokenisation, domain adaptation and hard-negative mining drive meaningful gains. Evaluation suites reflect your real data, not just benchmarks.
Active-learning loops prioritise the most informative samples for annotation, keeping quality climbing as effort falls. Human-in-the-loop review ensures sensitive decisions remain accountable. Over time, the model becomes a dependable co-worker embedded in your tools.
